1 February 2018
Dear valuable customer,
Thank you very much for your participation in our customer satisfaction survey that was taking place during September.
The majority of you were of the opinion that we are doing a good or a reasonably good job.
We have carefully analyzed the result and you gave us some really helpful comments and suggestions about our service and products and there are certainly areas where we can improve.
As an appreciation of your time and effort to this survey have a contribution been given to UNICEFs work to help children in disaster zones.
Please do not hesitate to contact us if you have any complaints or comments on how we can improve ourselves.
We are looking forward to a good future cooperation.